Complete management of your After-Sales Service

Manage and register all stages of an repair, from when it enters the workshop until it leaves.

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Register repairs efficiently

TidyAnt allows you to add high resolution images and send the client a workshop entry notification for tracking or a printed document where the articles data and characteristics are included.
All the details will be perfectly detailed and the customer will be aware of any anomaly that they where not aware of.

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Features

  • A printed or digital receipt including images
  • Technical documentation associated with repairs
  • Barcode for quick access
  • Auto-saving of reference and models codes
  • Pre-loaded brands and models

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Quick view dashboard in real-time

Having real-time information about sets of repairs allows you to immediately move resources to the most critical areas. The system notifies you after a set time for each stage of a repair, meaning you never miss a deadline.
An advanced Dashboard is also available providing a convenient global view of repairs for several branches.

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Features

  • Visual notification alerts
  • Control of repair workflows
  • Repairs that are delayed or on-hold
  • Pending or unanswered quotations
  • Repairs awaiting spare parts
  • Sent to collaborators
  • Invoice reports

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Post repair quality control

If you have one or more branches, give your quality control department a homogeneous and professional image. With a single or advanced dashboard you can control all areas of your after-sales service and know with certainty that they operate within the established timescales and comply with quality control.

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Fetures

  • Advanced dashboard for multiple branches
  • Manage/amend quality control points
  • Generate a detailed quality control report
  • Control the pre-delivery process
  • Tracking of the whole process
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